The 10 Most Common Procore Issues We Find - And Why They Matter

After running hundreds of Procore Health Checks across Australian construction businesses, the same problems keep coming up. Different companies, different sizes, different project types, but the same recurring issues holding them back from getting real value out of the platform.

This isn't a Procore problem. It's an alignment problem.

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What a Procore Health Check Involves

When we conduct a Health Check, we're not just having a look around. We review hundreds of configuration points, analyse usage data, and evaluate how Procore is being applied on a real project. The output is a detailed report, typically 80 to 120 actionable recommendations.

That process has given us a clear picture of where things go wrong, and why.

The 10 Issues We See Most Often

The ten issues we document most consistently, every business we work with has at least a handful of these in play:

1. Security and permissions gaps
2. Missing out on Procore updates
3. Sporadic, unplanned configuration changes
4. Insufficient tool customisation
5. Underdeveloped reporting
6. Manual processes running alongside Procore
7. Low external user engagement
8. Inconsistent training across the team
9. Underutilised utilities and native integrations
10. Disconnect between office configuration and field reality

None of these are dramatic failures. Some of these are quick to address. Others require a more structured approach. All of them are worth understanding, because left unaddressed, they compound.

Want the Full Picture?

Procore is an incredibly powerful platform, but like any tool, its value depends on how well it’s implemented and managed. By addressing the common pitfalls outlined above, you can unlock its full potential and drive better collaboration, efficiency, and results for your projects.

We've put together a practical guide that breaks down each of these issues in detail, what's causing them, what they're costing you, and how to start fixing them.

It's written for Directors, Operations leaders, and Project Managers who want a clear-eyed look at where their Procore account stands and what to prioritise next.

If you’re feeling stuck or need expert guidance, don’t hesitate to reach out. At Knight Solutions, we’re passionate about helping businesses get the most out of Procore, and we’d love to support you on your journey.

Let’s work together to ensure your Procore account is set up for long-term success. Contact us today for a consultation!

Cheers,
Robert Hudman
Knight Solutions

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